At SMILE Canada, we understand and respect the right of individuals to control their personal information. As such, individuals are free to refuse or withdraw their consent to the collection, use, or disclosure of their personal information at any time, upon reasonable notice in writing to SMILE Canada.

 It's important to note, however, that if an Employee, Volunteer, Client or Donor chooses to decline to provide their personal information to SMILE Canada, it may impact our ability to provide them with certain services or process their donation. 

We value our relationship with our Clients, Volunteers, Donors, and Employees and are committed to protecting their personal information in accordance with applicable privacy laws. If you have any questions or concerns about our privacy practices or wish to withdraw your consent, please contact us in writing.

At SMILE Canada, we are committed to collecting and using personal information in a responsible and transparent manner. We make every effort to clearly identify the purpose for which we are collecting personal information at the time of collection, whether it's through oral, electronic, or written means. However, in certain extreme circumstances such as emergency response, it may not be possible to do so immediately.

Whenever possible, we collect personal information directly from the individual concerned. If you have any questions about how SMILE Canada collects personal information, please don't hesitate to contact us. 

We take the confidentiality of our Employees, Volunteers, Donors, and Clients' personal information very seriously. We will not disclose their personal information without their knowledge and consent, except in rare circumstances where permitted or required by law. These situations may include protecting the rights, privacy, safety, or property of an identifiable person or group, pursuing available remedies or limiting damages, or where the information being disclosed or used is already in the public domain. 

When we are obliged or permitted to disclose information without consent, we will only disclose the minimum amount of information necessary to fulfill our legal obligations or the purpose for which the information is being disclosed.

At SMILE Canada, we retain personal information for as long as necessary to fulfill the identified purposes for its collection or as required by applicable laws. Once the personal information is no longer necessary, we take appropriate steps to delete, destroy, erase, aggregate, or make it anonymous in accordance with our reasonable business practices for information and records retention and destruction. 

We are committed to safeguarding the personal information of our Employees, Volunteers, Donors, and Clients and maintaining their trust. If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.